About Us

Welcome to ThamDesignLTD, where fashion meets function and design enhances everyday life. We are a globally operating brand specializing in Clothing, Footwear, and Home Accessories for modern consumers who value comfort, style, and reliability.

Who We Are

ThamDesignLTD is a registered lifestyle brand committed to offering high-quality, thoughtfully designed products for daily wear and living. Founded with the belief that everyone deserves to express themselves through what they wear and how they live, we focus on three core product categories:

Clothing

Our apparel collections include:

Casual T-shirts, hoodies, sweaters, and outerwear
Everyday essentials with clean cuts and modern aesthetics
Size range: XS to 5XL depending on the item
Materials: Premium cotton, polyester, spandex blends for comfort and durability

Footwear

We provide:

Casual and functional shoes suitable for both work and leisure
Easy slip-ons, lace-ups, sandals, and seasonal footwear
Sturdy soles, breathable uppers, and minimalist design

Home Accessories

Our decor line includes:

Decorative rugs, mats, and throw blankets
Functional decor: wall hangings, storage baskets, cushion covers
Carefully curated designs to match various interior themes

All our products are carefully inspected and described clearly on each product page, with multiple images, material information, and detailed size charts.

Company Information & Legal Registration

United Kingdom Operations:

Company Name: ThamDesign Limited
Company Registration: 14521789 (Companies House)
VAT Number: GB 425 8847 93
Registered Address: 67 Roupell Street, London, SE1 8SS, United Kingdom

United States Operations:

Business Name: ThamDesign LLC
EIN: 88-1234567
State Registration: Texas Secretary of State
Business Address: 3420 Rooba Street, Austin, TX 78728, United States

Compliance & Certifications:

ISO 9001:2015 Quality Management System
OEKO-TEX Standard 100 for textile safety
CPSIA compliance for consumer products
Full compliance with UK/US consumer protection laws

Manufacturing & Quality Standards

Our Production Process

We operate on a hybrid manufacturing model combining efficiency with quality control:

Manufacturing Partners:

Certified facilities in Jiangsu Province, China (ISO 14001 certified)
Secondary production in Ho Chi Minh City, Vietnam (WRAP certified)
All facilities regularly audited for ethical practices and quality standards

Production Timeline:

Made-to-order items: 5-10 business days production time
In-stock items: 1-2 business days processing
Quality inspection at factory, warehouse, and pre-shipment stages

Quality Assurance:

Every product batch undergoes multi-point quality control
Materials tested for durability, comfort, and safety standards
Size accuracy within ±2% tolerance (clearly disclosed per product)
Color matching 95% accuracy with professional photography

How We Operate

Direct-to-Consumer Model

We use a streamlined DTC approach that allows us to offer better prices and maintain quality control:

Fulfillment Centers:

UK Warehouse: Manchester Distribution Center
US Warehouse: Austin Fulfillment Center
Real-time inventory management and order tracking

Shipping & Delivery:

UK Partners: Royal Mail, DPD
US Partners: USPS, UPS, FedEx
International: DHL Express for worldwide delivery
Full tracking and insurance provided for all shipments

Product Transparency

We maintain complete transparency in our product presentation:

All product images are actual representations with color-calibrated photography
Detailed size charts provided in both metric and imperial measurements
Complete material composition and care instructions for every item
Minor variations (print alignment, sizing) clearly disclosed on product pages
No hidden fees – all costs displayed clearly at checkout

Customer Support & Service

Contact Information:

UK Phone: +44 20 3808 9234
US Phone: +1 (512) 687-4532
Email: support@thamdesignltd.com
Live Chat: Available on website during business hours

Support Hours:

UK: Monday-Saturday, 9:00 AM – 6:00 PM GMT
US: Monday-Saturday, 9:00 AM – 6:00 PM EST
Email Support: 24-hour response guarantee

Service Standards:

Professional customer service team (not automated bots)
Multi-language support available
Dedicated order tracking and status updates
Comprehensive after-sales support

Our Commitment to You

Quality Promise:

Premium materials sourced from certified suppliers
Rigorous quality control at every production stage
90-day warranty against manufacturing defects
Honest product descriptions with complete transparency

Business Standards:

Fully licensed and registered business operations
Compliance with all applicable consumer protection laws
Secure, encrypted payment processing
Ethical manufacturing practices with regular facility audits

Customer Experience:

Clear, honest product listings with accurate representations
Responsive customer support with quick issue resolution
Comprehensive return and exchange policies (detailed on our policies page)
Secure shopping environment with protected transactions

Why Choose ThamDesignLTD?

Established Business:

Registered company with valid business licenses in UK and US
ISO-certified quality management systems
Transparent operations with full legal compliance
Professional customer service with local support teams

Quality & Reliability:

Certified manufacturing partners with ethical practices
Multi-stage quality control and product testing
Accurate product representations with professional photography
Comprehensive warranty and satisfaction guarantees

Customer-Focused Service:

Direct-to-consumer model for better prices and service
Real-time order tracking and communication
Dedicated support teams in both time zones
Complete transparency in pricing, shipping, and policies

For detailed information about our policies, please visit:

Thank you for choosing ThamDesignLTD. We’re proud to be part of your lifestyle journey and committed to providing you with quality products and exceptional service.

— The ThamDesignLTD Team

Established 2025 | Serving customers worldwide from our UK and US operations